The starting point in every entertainment and recreation project is definitely the client approach! It is asimple principle that consists of understanding and assessing our clients’ motivations, orientations andobjectives. Our expertise allows us to establish the foundations of the project and to create a logic behind it for the visitor/consumer/client/tourist. Create a circuit, calculate a tour, trigger the participants’ emotions,involve them, help them understand and learn. We are all, at one point or another, one or moreindividuals that combine several needs. Our distinctive approach – that will juxtapose the project DNAand ours – will enable us to achieve all the objectives previously defined.
In the commercial sector, we would talk about the Customer Journey or the Customer Experience. Inour domain, we are reaching for the best Visitor Experience.The main goal behind the visitor experience is to create valuable and meaningful moments within a touror a circuit using a variety of techniques that we integrate into our projects.